​

Effective Date: 08-01-2024
Company: The Flue Fighters
Website: www.thefluefighters.com

​

At The Flue Fighters, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website, booking services, or responding to our advertisements.

​

1. Information We Collect

​

We may collect the following types of information:

• Contact Information (name, phone number, email address, and service preferences)

• Service Details (location of service, type of service requested, and scheduling preferences)

• Website Data (basic usage information like IP address, browser type, and pages visited)

​

2. How We Use Your Information

​

We use your information to:

• Schedule and confirm chimney and dryer vent cleaning appointments

• Provide quotes and special offers

• Communicate about your service requests

• Improve our services and customer experience

We will never sell, rent, or trade your personal information to third parties.

​

3. Sharing Your Information

​

We may share your information only in these limited circumstances:

• With service providers or employees who perform work on our behalf (for scheduling or billing purposes)

• When required by law, regulation, or legal process

• To protect the rights, safety, and property of The Flue Fighters or our customers

​

4. Data Security

​

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system is 100% secure, we use industry-standard safeguards to keep your data safe.

​

5. Your Choices

​

You have the right to:

• Request a copy of the information we have about you

• Correct or update your information

• Request deletion of your personal information from our records

• Opt out of future marketing communications at any time

​

6. Children’s Privacy

​

Our services are not directed to children under 13. We do not knowingly collect information from children.

​

7. Updates to This Policy

​

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new effective date.

​

8. Contact Us

​

If you have any questions about this Privacy Policy or how your information is used, please contact us:

The Flue Fighters – Serving Bangor and Pittsburgh 
📞 Phone: (412) 294-8140 | (207) 659-3518
📧 Email: info@thefluefighters.com

​